[Case 05]

Mega Menu Optimization: Driving Conversions Through Mobile-First Navigation - 76% increase in mobile menu engagement

E-Commerce

Prostand

Redesigning sports merchandise discovery with league-centric mega menus and gender filtering, supported by heatmap-driven insights for 80% mobile traffic dominance.

[Project Overview]

Pro Standard, a premier retailer of licensed sports headwear, needed to streamline navigation for its extensive inventory across 32+ professional leagues (NFL, NBA, MLB, NHL) and 150+ college teams. With 80% of traffic coming from mobile devices 3, the project focused on creating a mobile-first mega menu that simplifies team/league discovery while maintaining desktop functionality.

[Problem Statement]

How might we reorganize Pro Standard's navigation to help fans quickly find their teams across multiple leagues on mobile devices, while increasing cross-league exploration and average order value?

[Industry]

E-Commerce

[My Role]

UX UI Specialist

[Platforms]

Desktop and Mobile

[Timeline]

2 Weeks

[Persona]

Jake Thompson

Founder

Multisport enthusiast who follows 3 NFL teams, 2 NBA franchises, and his alma mater. Shops primarily via smartphone during commutes/game days.

34

Location: Miami

Tech Proficiency: High

Gender: Male

[Goals]

Find specific team gear within 3 clicks.

Compare similar items across rival teams.

Discover new league collections easily.

[Frustration]

Overwhelming dropdowns with 200+ team links.

Difficulty switching between leagues.

Hidden gender-specific filters.

[Process]

[User-Research]

Analyzed 2,400+ mobile sessions showing 68% bounce rate on category pages.

Heatmaps revealed 92% of mobile users never reached third-level menus.

45% of support tickets cited "can't find my team" as primary issue.

[User-Research]

Analyzed 2,400+ mobile sessions showing 68% bounce rate on category pages.

Heatmaps revealed 92% of mobile users never reached third-level menus.

45% of support tickets cited "can't find my team" as primary issue.

[Insights]

Users mentally organize by league → team

Mobile users prefer horizontal swiping over vertical scrolling

78% of conversions came from visible "Shop by Gender" filters

[Insights]

Users mentally organize by league → team

Mobile users prefer horizontal swiping over vertical scrolling

78% of conversions came from visible "Shop by Gender" filters

[Design Solution]

League-First Mega Menu Architecture.

Mobile-Optimized Interaction Model.

Featured Collections are always be visible directly.

[Design Solution]

League-First Mega Menu Architecture.

Mobile-Optimized Interaction Model.

Featured Collections are always be visible directly.

[Test]

A/B tested 4 menu variants using heatmaps - Variant C (logo grids + team) increased mobile CTR by 85%.

Simplified college navigation from 5 to 3 tiers based on scroll maps.

Added haptic feedback on menu interactions after user requests.

[Test]

A/B tested 4 menu variants using heatmaps - Variant C (logo grids + team) increased mobile CTR by 85%.

Simplified college navigation from 5 to 3 tiers based on scroll maps.

Added haptic feedback on menu interactions after user requests.

[Outcome]

76% increase in mobile menu engagement
67% faster average checkout time
45% rise in cross-league purchases

[Case 05]

Mega Menu Optimization: Driving Conversions Through Mobile-First Navigation - 76% increase in mobile menu engagement

E-Commerce

Prostand

Redesigning sports merchandise discovery with league-centric mega menus and gender filtering, supported by heatmap-driven insights for 80% mobile traffic dominance.

[Project Overview]

Pro Standard, a premier retailer of licensed sports headwear, needed to streamline navigation for its extensive inventory across 32+ professional leagues (NFL, NBA, MLB, NHL) and 150+ college teams. With 80% of traffic coming from mobile devices 3, the project focused on creating a mobile-first mega menu that simplifies team/league discovery while maintaining desktop functionality.

[Problem Statement]

How might we reorganize Pro Standard's navigation to help fans quickly find their teams across multiple leagues on mobile devices, while increasing cross-league exploration and average order value?

[Industry]

E-Commerce

[My Role]

UX UI Specialist

[Platforms]

Desktop and Mobile

[Timeline]

2 Weeks

[Persona]

Jake Thompson

Founder

Multisport enthusiast who follows 3 NFL teams, 2 NBA franchises, and his alma mater. Shops primarily via smartphone during commutes/game days.

34

Location: Miami

Tech Proficiency: High

Gender: Male

[Goals]

Find specific team gear within 3 clicks.

Compare similar items across rival teams.

Discover new league collections easily.

[Frustration]

Overwhelming dropdowns with 200+ team links.

Difficulty switching between leagues.

Hidden gender-specific filters.

[Process]

[User-Research]

Analyzed 2,400+ mobile sessions showing 68% bounce rate on category pages.

Heatmaps revealed 92% of mobile users never reached third-level menus.

45% of support tickets cited "can't find my team" as primary issue.

[User-Research]

Analyzed 2,400+ mobile sessions showing 68% bounce rate on category pages.

Heatmaps revealed 92% of mobile users never reached third-level menus.

45% of support tickets cited "can't find my team" as primary issue.

[Insights]

Users mentally organize by league → team

Mobile users prefer horizontal swiping over vertical scrolling

78% of conversions came from visible "Shop by Gender" filters

[Insights]

Users mentally organize by league → team

Mobile users prefer horizontal swiping over vertical scrolling

78% of conversions came from visible "Shop by Gender" filters

[Design Solution]

League-First Mega Menu Architecture.

Mobile-Optimized Interaction Model.

Featured Collections are always be visible directly.

[Design Solution]

League-First Mega Menu Architecture.

Mobile-Optimized Interaction Model.

Featured Collections are always be visible directly.

[Test]

A/B tested 4 menu variants using heatmaps - Variant C (logo grids + team) increased mobile CTR by 85%.

Simplified college navigation from 5 to 3 tiers based on scroll maps.

Added haptic feedback on menu interactions after user requests.

[Test]

A/B tested 4 menu variants using heatmaps - Variant C (logo grids + team) increased mobile CTR by 85%.

Simplified college navigation from 5 to 3 tiers based on scroll maps.

Added haptic feedback on menu interactions after user requests.

[Outcome]

76% increase in mobile menu engagement
67% faster average checkout time
45% rise in cross-league purchases

[Case 05]

Mega Menu Optimization: Driving Conversions Through Mobile-First Navigation - 76% increase in mobile menu engagement

E-Commerce

Prostand

Redesigning sports merchandise discovery with league-centric mega menus and gender filtering, supported by heatmap-driven insights for 80% mobile traffic dominance.

[Project Overview]

Pro Standard, a premier retailer of licensed sports headwear, needed to streamline navigation for its extensive inventory across 32+ professional leagues (NFL, NBA, MLB, NHL) and 150+ college teams. With 80% of traffic coming from mobile devices 3, the project focused on creating a mobile-first mega menu that simplifies team/league discovery while maintaining desktop functionality.

[Problem Statement]

How might we reorganize Pro Standard's navigation to help fans quickly find their teams across multiple leagues on mobile devices, while increasing cross-league exploration and average order value?

[Industry]

E-Commerce

[My Role]

UX UI Specialist

[Platforms]

Desktop and Mobile

[Timeline]

2 Weeks

[Persona]

Jake Thompson

Founder

Multisport enthusiast who follows 3 NFL teams, 2 NBA franchises, and his alma mater. Shops primarily via smartphone during commutes/game days.

34

Location: Miami

Tech Proficiency: High

Gender: Male

[Goals]

Find specific team gear within 3 clicks.

Compare similar items across rival teams.

Discover new league collections easily.

[Frustration]

Overwhelming dropdowns with 200+ team links.

Difficulty switching between leagues.

Hidden gender-specific filters.

[Process]

[User-Research]

Analyzed 2,400+ mobile sessions showing 68% bounce rate on category pages.

Heatmaps revealed 92% of mobile users never reached third-level menus.

45% of support tickets cited "can't find my team" as primary issue.

[Insights]

Users mentally organize by league → team

Mobile users prefer horizontal swiping over vertical scrolling

78% of conversions came from visible "Shop by Gender" filters

[Design Solution]

League-First Mega Menu Architecture.

Mobile-Optimized Interaction Model.

Featured Collections are always be visible directly.

[Test]

A/B tested 4 menu variants using heatmaps - Variant C (logo grids + team) increased mobile CTR by 85%.

Simplified college navigation from 5 to 3 tiers based on scroll maps.

Added haptic feedback on menu interactions after user requests.

[Outcome]

76% increase in mobile menu engagement
67% faster average checkout time
45% rise in cross-league purchases